Frequently Asked Questions
:Welcome to our FAQs page. We've compiled a list of the most commonly asked questions about our products and services to help you get the information you need.
What is Gap Cover?
Gap Cover is a type of insurance policy designed to cover the gap between what medical specialists charge and what medical aid schemes pay. This gap can often be significant and can leave patients with unexpected out-of-pocket expenses.
Who can benefit from Gap Cover?
Gap Cover is designed for anyone who has a medical aid scheme and is concerned about the potential shortfall that may arise when they need medical treatment.
How does Gap Cover work?
Gap Cover is an insurance policy that covers the difference between what medical aid schemes pay and what healthcare providers charge for their services. When a patient receives medical treatment, they will be charged by the healthcare provider. The medical aid scheme will then pay a portion of the bill, leaving the patient with a balance to pay. This balance is what Gap Cover is designed to cover.
What types of medical expenses does Gap Cover typically cover?
Gap Cover typically covers the difference between what medical aid schemes pay and what healthcare providers charge for in-hospital procedures, such as surgical fees, anaesthetist fees, and other specialist fees. Some Gap Cover policies may also cover out-of-hospital procedures and consultations, such as visits to the doctor or physiotherapist.
How can I purchase Gap Cover?
Gap Cover can be purchased from a range of insurance providers. It is important to compare policies and prices to find the right policy for your needs.
More Questions?
For any additional questions or concerns, please contact us via phone, email, or use our contact form below..